篇一

To maintain the corporate image of the company by including presentations on Hilton Reservations Worldwide/ new hotels by Hilton.

維持企業形象，包括希爾頓及新酒店。

Set up-selling target with DOC for event team. Ensure a sales attitude prevails at all times, utilizing every opportunity within the scope of your work that will assist with the maximization of revenue.

協助宴會銷售總監制定統籌團隊增值銷售目標，確保銷售的態度在所有的時間都被執行，利用每一個工作范圍內的機會，發掘簽約團隊和宴會活動的消費潛力，協助收入最大化。

Follow up every call-in/walk in leads by Hilton standard with positive sales attitude. Handle site inspection.

按照規范流程接聽客戶來電、并確保以積極銷售的態度接待所有未預約客戶。處理已簽約客戶的現場視察。

Ensure all traces and events inquiries are completed and recorded and accurate trace dates and follow up within Meeting Success Standard Procedures, ensure that input standards are correct and always meet the HMQ and Brand standard.

確保團隊/宴會合約內容都在會議成功標準程序內被準確跟進。確保系統輸入標準是正確的，而且總是滿足HMQ和品牌標準。

Follow up on contract, agreed deposit and cancellation charges to ensure the hotel policy is followed by all team members.

按流程跟進押金、合同和違約罰款，團隊成員貫徹執行酒店政策。

Review and confirm all events details with clients and operation team in advance. Issue accurate BEO/Group Resume/Floor Plan/Change Log/VIP Alerts etc. on time. Conduct weekly BEO meeting, handover events to operation departments.

會前與客戶及營運部門密切溝通、確認各項活動細節。在酒店規定時間點前出具正確的團隊/宴會任務單、場地圖、更改單、貴賓通知等文件。主持每周定期召開的營運協調會，確保將團隊信息準確地交付營運部門執行并復核。

Greeting/Farewell event customers. On call to solve any problem that may occur during the stay of the respective group. Arrange exit interview before group/event departure, develop potential repeat business.

歡迎、歡送團隊/宴會客戶，隨時待命并協助營運部門解決在店團隊/宴會活動發生的意外事件。協助宴會銷售總監做好每個團隊離店前的會后面談，提高客戶回頭率。

Responsible for Meeting Planner Survey (MPS) program. Achieve goal of uploading, responds & satisfaction. Handles after sales correspondence (respond of guest feedback and thank you letter from the department).

負責宴會客戶滿意度調查項目，完成上傳率、回復率和滿意度指標。協助宴會銷售總監處理售后信件

Ensure event bill be delivered to client in time and update final revenue data into system. Assist accounting able to receive the payment in line with agreement.

確?；顒淤~單并在酒店規定時限內交付客人核賬，確保系統錄入數據的準確性并及時更新。配合財務部在如約收款。

Maintain good relationship with clients, to transmit business information to reactive team and assist DOC in negotiating with prospective clients.

維護客戶關系，向宴會銷售團隊傳遞潛在回頭客信息并協助談判。

Attend and prepare daily, weekly, monthly, provisional briefings/meeting, exchange event information, market intelligence, product competitiveness etc. Cascade instructions to event team member.

參加每日、周、月部門例會及臨時會議并交流相關已簽約團隊/宴會活動要點、潛在客戶情報、市場、產品競爭力等信息。將宴會銷售總監的各項指令傳達給統籌團隊成員。

Supervise daily operation of event team by offering advice and guidance. Ensure accuracy of reports. Design training plan and conduct routine training for team member.

督導宴會統籌團隊日常工作，確保各類營業報表的準確性。為團隊成員做例行和系統的培訓。

Adhere to departmental operating expenses as laid out in the budget / forecast.

遵守在預算/預測中列出的部門運營開支。

Comply with all systems and procedures as laid down by the Business Development Department. Complete the ad hoc assignment on time.

遵守商務發展部制定的制度及操作程序，按時完成上級布置的臨時任務。

篇二

Job Description

職位描述

Event Sales Manager is responsible for handling events, seek for new business and maintain good relationship with clients. They will assist the Director of Events in focusing and motivating the team to achieve the sales goals.

負責協調宴會開展，以及宴會客戶的開發和維護，協助宴會銷售總監，完成相應的銷售目標。

Job Requested

職位要求

1. Minimum 2 years working experience in a role of either

Conference Services or Catering Sales in the hotel industry.

兩年以上酒店行業從事會議或宴會銷售的工作經驗;

2. Working knowledge of food and beverage operations and catering operations required.

了解餐飲及宴會運作;

3. Excellent presentation and proactive communication skills.

優秀的表達能力和溝通能力;

4. High Flexibility and ability to work under pressure.

具備在壓力下高度靈活和工作的能力;

5. Possess a friendly, energized and outgoing personality.

友好、充滿活力和外向的性格;

6. Excellent English communication skills both written/verbal.

優秀的英語書面/口頭溝通能力。

篇三

1、負責預定會議場地，支持宴會接待等大規模會議活動安排工作;

2、與會議活動的關鍵聯系人建立良好,長期的合作關系;

3、有效處理客人的來電，及時掌握宴會生意線索;

4、安排每天、每周的營銷活動計劃、通過拜訪，電話問候及宴請等方式進行日常的營銷工作。每月向部門提供有關客戶的商務活動情況，并就此進行評估和分析，以便調整銷售策略;

5、充當酒店代表，積極主動地向客戶推介酒店的服務和設施，與客戶保持良好的合作關系;

6、對會議團體的接待工作，要認真洽談，詳細記錄，精心安排，并嚴格按照行動計劃予以執行;

7、完成領導交辦的其他任務。